We fully take customers’ needs into consideration, and we know some customers may be fear of facing quality problems alone after purchase. However, our sincere after-sales service is highly appreciated by worldwide clients, making our company a trustworthy dental equipment supplier.
Here are some details about our after-sales service
- Every batch of our product comes with a certain amount of expendable parts for after-sales use.
- One-year warranty is available for our products, indicating that if there is any quality problem with our components within 1 year, we will change corresponding components.
- Under some particular conditions, for example, a batch of components is proven to be unqualified, we will arrange air transportation to replace these parts.
- After-sales training is offered free of charge. Our commercial agents could come to our factory to receive training courses on how to solve commonly seen after-sales problems, and we will provide room and board.
Some frequently asked questions are listed and answered in the following PDF, and you should read this document carefully in case relevant problems take place during use. With the help of this PDF, you can avoid some operational faults as well, thus saving your time. If you have other questions, please feel free to contact with us, and we will provide professional solutions.