We fully take customers’ needs into consideration, and we know some customers may be fear of facing quality problems alone after purchase. However, our sincere after-sales service is highly appreciated by worldwide clients, making our company a trustworthy dental equipment supplier.
Here are some details about our after-sales service.
1. Every batch of our product comes with a certain amount of expendable parts for after-sales use.
2. One-year warranty is available for our products, indicating that if there is any quality problem with our components within 1 year, we will change corresponding components.
3. Under some particular conditions, for example, a batch of components is proven to be unqualified, we will arrange air transportation to replace these parts.
4. After-sales training is offered free of charge. Our commercial agents could come to our factory to receive training courses on how to solve commonly seen after-sales problems, and we will provide room and board.